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FAQs

  • I noticed that the ingredients panel is different to my existing Persil – what is new about this liquid?

    The formulation has been completely redesigned and improved. It now tackles a much wider range of stains than the previous formulation and therefore includes a few new ingredients. As a result, the ingredient panel reflects these changes.

  • I have noticed that the liquid seems to be a little thicker than my current product. Why is that?

    New Persil has an even richer formulation to provide enhanced performance and is designed to dissolve quickly in the wash. The new, thicker liquid is easier to dose and enables easy pre-treatment.

  • Do I put the product in the dispensing drawer or in the drum?

    Both of these options are possible. You can measure the liquid into the Stain Eraser Ball (dosing ball) and place it at the back of the drum, on top of the load. Alternatively, you can measure the amount of liquid required by using the Stain Eraser Ball and dose the liquid into the dispensing drawer.

  • How do I use Persil capsules?

    Washing capsules may seem easy to use but even they come with their own set of instructions that should be followed to ensure you get the best wash possible. We have a simple, step-by-step guide on how to use Persil capsules.

  • Where in the drum should I place the Stain Eraser ball (dosing ball) for best results?

    For best results, the Stain Eraser ball (dosing ball) can be placed at the back of the drum on top of the load.

  • How much Persil detergent should I use?

    How much detergent you should use depends on a lot of things, including how soiled the clothes are and how much laundry you're doing.

  • How do I use Persil liquid?

    Here's our guide on how to use Persil liquid for the best results.

  • Can I use the concentrated liquid neat to treat stains on my clothes?

    We recommend for tough stains to pre-treat with the neat liquid. However, before pre-treatment our advice is to pre-test on a less visible area (e.g. the inside) to ensure colour fastness of your garment.

  • Is the pre-treat recommended to get stains out?

    Pre-treatment is optional. We recommend pre-treating for tough stains that are difficult to remove.

  • WHAT IS A DETERGENT?

    Let’s start with the basics – what is a detergent? Laundry detergent is a cleaning agent, either in the form of a liquid, powder, capsule or tablet, that is added to your washing machine to clean your clothes, remove stains and leave them smelling fresh. There are different Persil detergents to choose from.

  • BIO VS NON-BIO

    What is the difference between bio and non-bio detergent, and which is right for you? Biological detergents contain stain-busting enzymes, effective in breaking down the protein, starches and fats often found in stains. These enzymes even work at low temperatures. Non-biological detergents don’t contain these enzymes to be a little kinder to skin. Check Persil's ingredients to find the right Persil product for you. 

  • LIQUID, POWDER, CAPSULES OR TABLETS?

    The best laundry detergent for you could depend on which form you choose. Capsules and tablets go straight into the drum and there’s no need for measuring dosage, making them easy and convenient. Liquid and powder forms have a more flexible dosage for smaller or larger loads, and liquid can be convenient for pre-treating stains. There's a Persil laundry detergent to suit you and yours.

  • WHICH IS THE BEST DETERGENT FOR TACKLING STAINS?

    Persil washing detergents provide a great solution for tackling the toughest stains, and our concentrated liquids are just as effective at lower temperatures.

  • WHAT’S IN OUR PRODUCTS?

    Please click here for more information on the ingredients used in our Persil products.